Upcoming NERC system maintenance and upgrade - Tuesday, May 13, 2025 8:00 AM - 5:00 PM.

GENERAL MAINTENANCE

- We will resolve issues related to Shelving VMs to save on resource costs when they are not in use.

- We will conduct maintenance on the NERC OpenStack RadosGW (Swift/S3) object storage service.

- Additionally, we will deploy the H100 GPU configuration on NERC OpenShift.

- Users will be able to add external hostname (DNS) to their ingress with TLS/SSL certificates from Let's Encrypt as described here.

NOTICES

- The OpenStack and OpenShift services will be unavailable during this maintenance.

- Project allocation requests and change requests for both OpenStack and OpenShift Resources will not be accepted or approved during this time.

- The estimated time to complete this maintenance is 9 hours. It can take more or less time, so we urge you to keep an eye on https://nerc.instatus.com/ for real-time updates on progress.

- Please do subscribe to https://nerc.instatus.com/subscribe/email in order to get the progress updates during this time.

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact us via email (help@nerc.mghpcc.org) or, by submitting a new ticket at the NERC's Support Ticketing System.