NERC is a jointly managed and operated project between Harvard University’s FAS Research Computing and Boston University’s Research Computing.  This chart represents the organization of the team and its current open positions (note: these roles are part of the larger Harvard FAS and BU Research computing teams). 

NERC org chart


Open Positions


Sr. Research Facilitator – Cloud (Harvard University)

Harvard is seeking a Sr. Research Computing Facilitator to advise researchers in the best use of a broad set of state-of-the-art cloud systems, tools, and software to enable research productivity.  Training researchers to thrive on IaaS, PaaS, and SaaS platforms will expand our institution’s world-renowned research in Science, Engineering, Public Health, Social Science and Education.  This position will work with a team of Systems Engineers in the newly formed New England Research Cloud (NERC) project — a partnership between Research Computing at Harvard FAS and Boston University.

Job Summary:
Advise researchers in the best use of a broad set of state-of-the-art RC systems, tools, and software to enable research productivity.  Partner with researchers to co-create and co-learn research activities and relevant advanced computing and data capabilities both locally and nationally.

Core Duties:

  • Advise a wide range of researchers through support requests (i.e. email, ticketing systems, chats) and in person consultations during office hours
  • Build deep understanding with specific research activities through regular engagements
  • Facilitate the design, debugging, and automating/scripting of complex research workflows alongside researchers
  • Connect and coordinate interactions between researchers and technology providers
  • Provide regular communications to systems and software/data professionals
  • Enhance learning with full awareness of the local and larger research computing and data landscape
  • Build advanced curriculum and teach workshops for researchers to maximize their use of RC 
  • Abide by and follow the Harvard University IT technical standards, policies and Code of Conduct

Basic Qualifications
Minimum of 7 years’ relevant post-secondary education or relevant work experience including a combination of these two

Additional Qualifications

  • Experience using virtualized technologies (KVM, VMWare, Openstack, OpenNebula, Docker, Kubernetes).
  • Knowledgeable of cloud based storage and various storage protocols (file, block, object).
  • Comfortable working with version control systems such as git.
  • Understanding of various authentication and authorization protocols and services.
  • Demonstrated success in working in a cross-functional team in an Agile environment.

Click here to apply.

Systems Software Developer (Boston University)

Boston University is seeking a Systems Software Developer to help design, implement various internal cloud technologies (incl. Openstack, OpenShift, and Ceph) to provide University researchers with a robust, production quality, platforms and services for computing, storage, and software. This position will join a multi-institutional team in the newly formed project called the New England Research Cloud (NERC) with Leads and Directors of Research Computing at Harvard FAS and Boston University.  This position will report to the NERC Lead Systems Engineer within Boston Research Computing Services and will be key in creating a seamless experience for end users including federated authentication, reporting of resource utilization, and seamless access to data in the Northeast Storage Exchange (NSF funded Ceph project). As a member of the Research Computing Systems Engineering team at Boston University, you will collaborate with our partner, Harvard University, on this project.   

Required Skills

  • Minimum 5 years of relevant work experience or relevant post-secondary education including a combination of these two.
  • Experience in Linux systems administration, storage, and networking.
  • Experience programming in Linux environment, preferably Python. Experience in multiple languages such as Perl, C, BASH is a plus.
  • Hands-on experience and understanding of Linux virtualization and containerization technologies (e.g. KVM, VMWare, Openstack, OpenNebula, Docker, Kubernetes)
  • Ability to work with Configuration Management systems (e.g. Ansible, Puppet, Chef) and Revision Control Systems (e.g. git)
  • Strong communication, problem-solving, and teamwork skills.

If interested in applying, please send your resume to Wayne Gilmore.  Formal application link will be updated soon.