NERC system maintenance [November 02, 2022 8:00 AM – 12:00 PM]

NERC planned system maintenance will occur on Wednesday November 02, 2022 from 8:00 AM – 12:00 PM.

GENERAL MAINTENANCE

– We will be updating our nova and cinder configuration in an effort to fix timeouts that some users have been experiencing when creating instances from larger base images (e.g. Windows VMs)

NOTICES

– NERC’s OpenStack Nova (instances/compute) and Cinder (block storage/volumes) services may be temporarily or partially unavailable during this time. Users may experience issues when trying to create new virtual machines or volumes as a consequence.

– We don’t know the ETA for this upgrade but the tentative estimated time is around 4 hours – Please keep an eye on https://nerc.instatus.com/ to get the progress during this time.

– Please do subscribe to the NERC’s status for any future updates: https://nerc.instatus.com/subscribe/email

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact us via email (help@nerc.mghpcc.org) or, by submitting a new ticket at the NERC’s Support Ticketing System (osTicket).

Date

Nov 02 2022
Expired!

Time

8:00 am - 12:00 pm
Category

NERC Service Status

Upcoming NERC system maintenance and upgrade – OpenStack and ColdFront [Tuesday February 20, 2024 9AM–5PM] [Timeline and info]

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Scott Yockel, PhD
scott_yockel@harvard.edu

 

Wayne Gilmore
waygil@bu.edu