NERC system maintenance [May 15, 2023 9:00 AM – 11:00 AM]

NERC planned system maintenance will occur on Monday May 15, 2023 from 9:00 AM – 11:00 AM.

GENERAL MAINTENANCE

– We will be updating the NERC’s ColdFront services. Access to the NERC’s API services will be briefly disrupted during this time.

NOTICES

– We are upgrading and updating NERC’s ColdFront deployment.

– We will resolve the problem with the automatic approval of users’ Rados Gateway Object Storage/Swift quota.

– Another issue we will address is the maximum length of project titles on NERC’s ColdFront, which previously caused unsuccessful allocations on both NERC’s OpenStack and OpenShift platforms.

– The estimated time to complete this upgrade is 2 hours. It can take less, so we urge you to keep an eye on https://nerc.instatus.com/ to get the progress during this time.

– Please do subscribe to the NERC’s status for any future updates: https://nerc.instatus.com/subscribe/email

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact us via email (help@nerc.mghpcc.org) or, by submitting a new ticket at the NERC’s Support Ticketing System (osTicket).

Date

May 15 2023
Expired!

Time

9:00 am - 11:00 am
Category

NERC Service Status

Upcoming NERC system maintenance and upgrade – OpenStack and ColdFront [Tuesday February 20, 2024 9AM–5PM] [Timeline and info]

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Scott Yockel, PhD
scott_yockel@harvard.edu

 

Wayne Gilmore
waygil@bu.edu