Upcoming NERC system maintenance and update Monday July 24, 2023 9:00 AM – 01:00 PM

NERC’s planned system maintenance and update will occur on Monday July 24, 2023 from 9:00 AM – 01:00 PM.


– We are conducting follow-up maintenance to the July 10th update. This requires updating the OpenStack nova configuration in order to support the new NVIDIA V100 GPUs. This will enable us to offer additional GPU flavors on the NERC OpenStack cluster.


– Any running user VMs/containers/workloads should not be interrupted.

– This work will involve a brief outage to the NERC OpenStack’s nova scheduler.

– Users will be able to access their VMs and storage via configured SSH and API settings.

– The estimated time to complete this update is 4 hours. It can take more or less time, so we urge you to keep an eye on https://nerc.instatus.com/ to get the progress during this time.

– Please do subscribe to the NERC’s status for any future updates: https://nerc.instatus.com/subscribe/email

Our priority is to help make science happen, if you or your research team have any questions or need to escalate an issue, please don’t hesitate to reach out to us via email help@nerc.mghpcc.org or, by submitting a new ticket at the NERC’s Support Ticketing System (osTicket).


Jul 24 2023


9:00 am - 1:00 pm

NERC Service Status

Upcoming NERC system maintenance and upgrade – OpenStack and ColdFront [Tuesday February 20, 2024 9AM–5PM] [Timeline and info]

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