NERC

Upcoming NERC system maintenance and upgrade - OpenStack and ColdFront- Tuesday April 16, 2024 9AM - 5PM
2024-04-16 09:00 - 17:00 (America/New_York)
Upcoming NERC system maintenance and upgrade will occur on Tuesday April 16, 2024 from 9:00 AM – 5:00 PM.
GENERAL MAINTENANCE

- We are writing to inform you that we are planning to perform maintenance on the NERC OpenStack deployment. This will take the majority of the maintenance period.
- We will also be upgrading our ColdFront deployment to support minimal Swift Object Storage during the decommission process.
NOTICES

- We plan to perform maintenance on the NERC OpenStack deployment during this time.
- NERC OpenStack’s Horizon dashboard and other OpenStack API services may be inaccessible at times during this process.
- The OpenStack maintenance should not affect any of your running VMs and used storage including volumes and object storage.
- We will post updates to the status page when the ColdFront portion of this maintenance has been completed.
- We are reserving the whole day, from 9am to 5pm. It can take more or less time, so we urge you to keep an eye on https://nerc.instatus.com/ to get the progress during this time.
- Please do subscribe to https://nerc.instatus.com/subscribe/email in order to get the progress updates during this time.
Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact us via email (help@nerc.mghpcc.org) or, by submitting a new ticket at the NERC's Support Ticketing System.

Upcoming NERC system maintenance and upgrade - OpenStack and RegApp - Tuesday Mar 26, 2024 9AM - 5PM
2024-03-26 09:00 - 17:00
Upcoming NERC system maintenance and upgrade will occur on Tuesday March 26, 2024 from 9:00 AM – 5:00 PM.
GENERAL MAINTENANCE
- We are writing to inform you that we are planning to perform maintenance on the NERC OpenStack deployment. This will take the majority of the maintenance period.
- We will also be upgrading our RegApp deployment to support registration from all CILogon supported IdPs.
NOTICES
- We plan to perform maintenance on the NERC OpenStack deployment during this time.
- NERC OpenStack’s Horizon dashboard and other OpenStack API services may be inaccessible at times during this process.
- The OpenStack maintenance should not affect any of your running VMs and used storage including volumes and object storage.
- We will post updates to the status page when the RegApp portion of this maintenance has been completed.
- We are reserving the whole day, from 9am to 5pm. It can take more or less time, so we urge you to keep an eye on https://nerc.instatus.com/ to get the progress during this time.
- Please do subscribe to https://nerc.instatus.com/subscribe/email in order to get the progress updates during this time.
Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact us via email (help@nerc.mghpcc.org) or, by submitting a new ticket at the NERC's Support Ticketing System.

Upcoming NERC OpenShift Container Platform (OCP) maintenance and upgrade - Tuesday Mar 12, 2024 9 AM - 12 PM
2024-03-12 09:00 - 12:00
Upcoming NERC OpenShift Container Platform (OCP) maintenance and upgrade will occur on Tuesday March 12, 2024 from 9 AM - 12 PM.

GENERAL MAINTENANCE
- We are writing to inform you that we are planning to perform maintenance on the NERC OpenShift deployment which will involve a rolling reboot of all hosts in the cluster.

NOTICES
- We plan to perform maintenance on the NERC OpenShift deployment during this time.

- NERC OpenShift web console and other OpenShift CLI may be inaccessible at times during this process.

- We will be expanding the NERC OpenShift cluster with new hosts that will provide 40 NVIDIA A100 SMX4 GPUs. This will involve a rolling reboot of all hosts in the OpenShift cluster. Please be aware this may cause issues for any workloads on the cluster that are not configured to automatically failover to other nodes.

- Please be aware that during this maintenance, project and project change requests for OpenShift Resource Type will not be accepted and approved.

- We are reserving three hours, from 9am to 12pm. It can take more or less time, so we urge you to keep an eye on https://nerc.instatus.com/ to get the progress during this time.

- Please do subscribe to https://nerc.instatus.com/subscribe/email in order to get the progress updates during this time.

Our priority is to help make science happen, so If you or your research team have any questions or need to escalate an issue, please contact us via email (help@nerc.mghpcc.org) or, by submitting a new ticket at the NERC's Support Ticketing System.
